Privacy Policy

Last updated: 2026. This Privacy Policy explains how VL Gold Buyers ("we", "us", "our") handles information when you contact us by phone, WhatsApp, or through this website.

Information We Collect

When you call or message us on 94949 41678, we may collect your name, phone number, location/address, and details about the gold you wish to sell (such as approximate weight or type of item). This information is collected only to arrange and complete a doorstep gold evaluation and purchase.

How We Use Your Information

We use the information you share to schedule a doorstep visit, communicate with you about your transaction, and, where necessary, to complete government-required identification checks for a gold purchase. We do not sell or rent your personal information to third parties for marketing purposes.

WhatsApp & Phone Communication

If you contact us via WhatsApp or phone call, standard messaging and call charges from your service provider may apply. Conversation records may be retained for customer service and record-keeping purposes.

Website Data

This website does not use cookies to track individual visitors for advertising purposes. Basic, anonymised traffic data may be collected to understand how the website is used and to improve it.

Data Security

We take reasonable precautions to protect the information you share with us. However, no method of communication (including phone and WhatsApp) is completely secure, and we cannot guarantee absolute security.

Your Choices

You may choose not to share certain information, though this may limit our ability to arrange a doorstep evaluation. You can contact us at any time to ask what information we hold about you or to request it be deleted, where applicable.

Contact Us

For any questions about this Privacy Policy, call us at 94949 41678. Our office: VL Gold Buyers, 15-64, Raju Road, Opp. Mahaveer Showroom, Anantapur, Andhra Pradesh - 515001.